There are two upcoming dates that will affect many QuickBooks Desktop users. One is imminent and may require immediate action for those that have not already begun the update process. The second must be addressed this summer.
May 31, 2024
There are several versions of QuickBooks that will no longer be supported by Intuit after May 31, 2024. What this means for users is that access to QuickBooks Desktop payroll, Desktop payments, live technical support, online backup, online banking, online bank feeds, and other services offered through QuickBooks Desktop 2021 will no longer be available. In addition, new updates and software patches will no longer be offered.
The versions affected by the discontinued services are:
- QuickBooks Desktop Pro 2021
- QuickBooks Desktop Premier 2021
- QuickBooks Enterprise Solutions 2021
- QuickBooks Premier Accountant Edition 2021
- QuickBooks Enterprise Accountant 2021
- QuickBooks Desktop for Mac 2021
If you currently use any of these services, you must act by May 31, 2024. These were the last Desktop versions available without a subscription. Intuit live support will no longer be available if you were to experience issues with a file. Backup files can be maintained, although, depending on the timing of backups, you may experience data loss, which can cause business interruptions.
July 31, 2024
QuickBooks has decided to stop selling several products to new U.S. subscribers. This affects all users of the products listed below that have not yet purchased a U.S. subscription. This would include anyone that purchased previous versions through an internet download or disk, where no subscription has since been purchased. Existing subscribers can continue to renew their annual subscriptions and receive continued support and updates.
The discontinued versions are:
- QuickBooks Desktop Pro Plus
- QuickBooks Desktop Premier Plus
- QuickBooks Desktop Mac Plus
- QuickBooks Desktop Enhanced Payroll
It is important to note that the QuickBooks Desktop Enterprise products are not impacted by this change and customers will still be able to purchase Enterprise subscriptions after July 31, 2024.
There are several options available to QuickBooks Desktop users that will soon be affected by these changes:
- Purchase a QuickBooks Desktop subscription-based product. We recommend going directly to the Intuit website to make your purchase. There is a telephone number on their website or click through links to purchase the software.
- Convert to QuickBooks Online (“QBO”).
- Continue using the outdated version of QuickBooks you currently have knowing the risk of a potential software failure.
We strongly recommend maintaining a supported version of QuickBooks to ensure access to consistent support and technical updates. We are happy to discuss the software version you are currently using and what may be a best fit for you with the supported options.
For more information, contact Michele Loretto, CPA, Tronconi Segarra & Associates Senior Manager, at 716.633.1373 or mloretto@tsacpa.com.
